My favorite retailer is Express for numerous reasons. First, they have a nice floor layout. It is easy to get to the merchandise, the walkways are clutter free and handicap accessible, and there is no merchandise on the floor. I like this because it doesn’t overwhelm me upon walking into Express because everything is neatly displayed as opposed to other retailers who have clothes scattered everywhere. Also, I appreciate how the merchandise is clearly marked, thus taking away the need to guess if an item is on sale or not.
Secondly, the quality of the clothes is impressive. If one purchased something from Express, they can pretty much assume it will last through many wears. They consistently produce quality goods. Thirdly, the customer service is excellent. Associates are always willing to help in anyway. They volunteer to get a dressing room for you and they will personalize it by putting your name on the door. They seem to take a personal interest in the shopper, and check back regularly to see if they can bring another size or color.
Fourthly, there is always a sale going on. I always walk out of Express with a bunch of great deals. Their jeans are almost always on sale, and they come in several styles which makes it easy to find a pair that looks good! Lastly, when I go there with my mother, she has a place to sit while I try on clothes. This comes in handy when checking out because she is not so worn out by standing which makes her more willing to buy more clothes for me!
Overall, I think that Express clothes are reasonably priced (especially due to their many sales), fit well, last longer and look good. That makes Express one of my favorite retailers.
picture from steinwaystreet.org
